People tell me all shippers are the same but here in Austin, I've had more problems with UPS than any other carrier when it comes to gear being shipped. Today brought another example of their idea of 'handling' when this arrived on my doorstep. Normally UPS won't deliver anything without a signature but I guess the driver was too embarrassed to stick around for me to answer the door. This gash goes clear through the outer box and shows evidence of contact being made with the internal component 4" inside. Do you think the forklift operators actually take aim at the 'fragile' signs? I only ask as this is not the first time I've seen such damage. Fortunately, all inside seems ok but really, if I can ever avoid using UPS I do and I discourage anyone from shipping audio gear through them.