Well, I followed the multi-step instructions, removed some two dozen torx screws, disconnected three sets of wires and eventually lifted out one whole side of the VK500, heatsinks included, which I shipped off to BAT this week. I'll post pics when I get a chance but it was actually fun to play around with the innards and not too difficult either (though ask me again when I try to put it all back together again). BAT have pretty clear (but not totally clear) instructions on this, and I was expecting just a circuit board to come out, not the whole side. Victor tells me it may cost 'little or a bit more' to fix this, so stay tuned.
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